Palytt support
Get help with your account, installation, or a problem in the app.
Contact us
Email support@palytt.com. Include your device, iOS version, app build, and what happened. Never include your password.
Compose support emailThis opens your email app. Review and send the message there.
How can I get Palytt?
Palytt is free to download on the App Store for iPhone and iPad. Android app coming soon.
Download on the App StoreWhere do I find dish recommendations?
Open a restaurant’s Order Guide to see personal matches, friends’ ratings and what is popular there. On Home, open Pal’s pick for a dish recommendation. If a guide is thin, scan the menu at the table. See how Order Guides work.
Why does a dish say “Popular here” instead of showing a score?
Palytt only shows a Bao match score when it has a basis in your palate. “Popular here” means it has crowd evidence but not enough personal taste evidence yet. Learn about taste matching.
How do I send feedback?
Email support@palytt.com with your feedback. For a bug, describe the steps that led to the issue and include a screenshot if helpful.
How do I report inappropriate content?
Use the report option on a post or profile in Palytt. For urgent safety concerns, email support@palytt.com. Read our community guidelines.
How do I delete my account?
Use account deletion in the app’s settings, or follow the account deletion instructions if you cannot sign in.
How is my information used?
Our privacy policy explains data collection, service providers, and your choices.